Security and Data
At Boost Plugins, security of our customer's data is a core tenant. Collectively, our team has over 30 years of software development experience at Fortune 10 companies (think Amazon, Apple, Google) and so security is considered at every step of development. We are also a proud official Atlassian Marketplace Partner (Tier Silver), and we are committed to upholding the highest standards of trust, reliability, and compliance as set forth by Atlassian. Our apps are designed and operated in accordance with the rigorous requirements of the Atlassian Marketplace Partner Program.
Read on to learn more about what is involved when using an Atlassian Marketplace app to ensure it meets your team's security requirements, and join the thousands of other businesses that trust Atlassian apps.
Atlassian Marketplace Trust & Compliance
- Marketplace Trust Center: Overview of Atlassian’s approach to app security, privacy, and compliance.
- Platform Resilience: Details on Atlassian’s infrastructure reliability and business continuity.
- Data Protection: Information on how Atlassian protects your data and ensures privacy.
How Jira Cloud Apps Work: Atlassian Forge
Our apps are built using Atlassian Forge, a cloud app development platform that runs entirely within Atlassian’s own infrastructure. This means:
- All app code executes in a secure, isolated environment managed by Atlassian.
- Apps can only access data explicitly permitted by Jira’s APIs and the permissions you grant.
- No app code or data is hosted on external servers outside Atlassian’s cloud.
- Why Build with Forge? | Forge Platform Architecture
How Simple SLA Manages Your Data
- Minimal Data Storage: Simple SLA stores only the essential information required to operate—SLA definitions and minimal SLA history for each issue—using Atlassian Forge’s secure key-value storage, which is hosted within your Jira Cloud environment.
- Dynamic Data Processing: All SLA calculations and visualizations are generated dynamically each time you load a view. No Jira issue data is exported or stored outside your workspace; everything is processed in real-time using the Jira REST API.
- No Third-Party Data Sharing: Your data never leaves the Atlassian ecosystem. We do not export, transfer, or share your Jira data with any third-party services. Only your app instance has access to your deployed resources.
- Reliability and Safety: By leveraging Atlassian’s infrastructure and processing data on-demand, Simple SLA ensures your information remains secure, private, and always under your control.